Why is the touchscreen not working on my piCObaby, piCO or Micro+?
This could be because the device is screwed together too tightly, try loosening the 3 screws on the back of the device by half a turn.
If the screen is visibly cracked or damaged or is failing electronically then you should contact your distributor to arrange a screen repair or replacement.
You should also get a trained personnel to open up the device and check that the screen connector hasn't loosened, if it has, this is most likely the problem.
This could also be an issue if the batteries have depleted, try changing the devices batteries and trying again.
If the problem persists or has not been resolved by the information provided above, please contact Bedfont or your local distributor for more advice.