---
title: My touch screen isn't working on the 1st generation NObreath
description: Why is the touchscreen not working on my 1st generation NObreath?
---

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1. [Help Centre](https://support.bedfont.com/en/knowledge?hsLang=en)
2. [NObreath](https://support.bedfont.com/en/knowledge/nobreath?hsLang=en)
3. [Device function issues](https://support.bedfont.com/en/knowledge/nobreath?hsLang=en#device-function-issues)

# My touch screen isn't working on the 1st generation NObreath

## Why is the touchscreen not working on my 1st generation NObreath?

1. If the touchscreen doesn't appear to be working on the 1st generation NObreath, please try changing the device batteries in case they have insufficient power to register your input.![NObreath-1st-gen-turned-off](https://support.bedfont.com/hs-fs/hubfs/NObreath-1st-gen-turned-off.png?width=300&name=NObreath-1st-gen-turned-off.png)
2. If the touchscreen is still unresponsive, this could be because the device is screwed together too tightly. Please try loosening the 3 screws on the back of the device by half a turn.
3. If this does not work, it is possible that the screen connector inside the device has loosened. This can be remedied by trained personnel, otherwise, you should contact [your local distributor](https://www.bedfont.com/find-my-distributor/) to arrange a repair.
4. If the screen is visibly cracked/damaged or is failing electronically, then you should contact [your local distributor](https://www.bedfont.com/find-my-distributor/) to arrange a repair.

 If the problem persists or has not been resolved by the information provided above, please contact your local distributor for more advice. Find out who your local distributor is from our website [here](https://www.bedfont.com/find-my-distributor). 

- [NObreath](https://support.bedfont.com/en/knowledge/nobreath?hsLang=en#main-content)

    - [FAQ](https://support.bedfont.com/en/knowledge/nobreath?hsLang=en#faq)
    - [On screen symbols](https://support.bedfont.com/en/knowledge/nobreath?hsLang=en#on-screen-symbols)
    - [Device function issues](https://support.bedfont.com/en/knowledge/nobreath?hsLang=en#device-function-issues)
    - [Infection control](https://support.bedfont.com/en/knowledge/nobreath?hsLang=en#infection-control)
    - [Safe Breath Testing During COVID-19](https://support.bedfont.com/en/knowledge/nobreath?hsLang=en#safe-breath-testing-during-covid-19)
    - [Firmware](https://support.bedfont.com/en/knowledge/nobreath?hsLang=en#firmware)
- [Smokerlyzer](https://support.bedfont.com/en/knowledge/smokerlyzer?hsLang=en#main-content)

    - [FAQ](https://support.bedfont.com/en/knowledge/smokerlyzer?hsLang=en#faq)
    - [On screen symbols](https://support.bedfont.com/en/knowledge/smokerlyzer?hsLang=en#on-screen-symbols)
    - [Device function issues](https://support.bedfont.com/en/knowledge/smokerlyzer?hsLang=en#device-function-issues)
    - [Maintenance](https://support.bedfont.com/en/knowledge/smokerlyzer?hsLang=en#maintenance)
    - [Infection control](https://support.bedfont.com/en/knowledge/smokerlyzer?hsLang=en#infection-control)
    - [Safe Breath Testing During COVID-19](https://support.bedfont.com/en/knowledge/smokerlyzer?hsLang=en#safe-breath-testing-during-covid-19)
    - [Firmware](https://support.bedfont.com/en/knowledge/smokerlyzer?hsLang=en#firmware)
- [Gastrolyzer](https://support.bedfont.com/en/knowledge/gastrolyzer?hsLang=en#main-content)

    - [FAQ](https://support.bedfont.com/en/knowledge/gastrolyzer?hsLang=en#faq)
    - [On screen symbols](https://support.bedfont.com/en/knowledge/gastrolyzer?hsLang=en#on-screen-symbols)
    - [Device function issues](https://support.bedfont.com/en/knowledge/gastrolyzer?hsLang=en#device-function-issues)
    - [Maintenance](https://support.bedfont.com/en/knowledge/gastrolyzer?hsLang=en#maintenance)
    - [Infection control](https://support.bedfont.com/en/knowledge/gastrolyzer?hsLang=en#infection-control)
    - [Firmware](https://support.bedfont.com/en/knowledge/gastrolyzer?hsLang=en#firmware)
- [Medi-Gas Check](https://support.bedfont.com/en/knowledge/medi-gas-check?hsLang=en#main-content)

    - [FAQ](https://support.bedfont.com/en/knowledge/medi-gas-check?hsLang=en#faq)
- [ToxCO](https://support.bedfont.com/en/knowledge/toxco?hsLang=en#main-content)

    - [On screen symbols](https://support.bedfont.com/en/knowledge/toxco?hsLang=en#on-screen-symbols)
    - [Device function issues](https://support.bedfont.com/en/knowledge/toxco?hsLang=en#device-function-issues)
    - [Maintenance](https://support.bedfont.com/en/knowledge/toxco?hsLang=en#maintenance)
    - [Infection control](https://support.bedfont.com/en/knowledge/toxco?hsLang=en#infection-control)
- [FAQ](https://support.bedfont.com/en/knowledge/faq?hsLang=en)

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