---
title: FAQ | Help Centre
description: Click here to see the questions we are asked frequently
---

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1. [Help Centre](https://support.bedfont.com/en/knowledge)
2. [FAQ](https://support.bedfont.com/en/knowledge/faq)

# FAQ

 Click here to see the questions we are asked frequently

- [Why have I received a disposal letter?](https://support.bedfont.com/en/knowledge/bedfonts-turnaround-time-for-monitor-repairs)
- [Coronavirus & Bedfont® Products Update](https://support.bedfont.com/en/knowledge/coronavirus-bedfont-products-update)
- [Unable to view applications in Bedsoft](https://support.bedfont.com/en/knowledge/unable-to-view-applications-in-bedsoft)
- [I have a software issue with my device](https://support.bedfont.com/en/knowledge/i-have-software-issue-with-my-device)
- [My device needs a calibration, service or update](https://support.bedfont.com/en/knowledge/my-device-needs-a-calibration-service-or-update)
- [How can I get in touch with my local distributor?](https://support.bedfont.com/en/knowledge/how-can-i-get-in-touch-with-my-local-distributor)
- [I have an issue with my device](https://support.bedfont.com/en/knowledge/i-have-an-issue-with-my-device)
- [How can I get a price for one of Bedfont's products?](https://support.bedfont.com/en/knowledge/how-can-i-get-a-price-for-one-of-bedfonts-products)

See less ▼

- [NObreath](https://support.bedfont.com/en/knowledge/nobreath#main-content)

    - [FAQ](https://support.bedfont.com/en/knowledge/nobreath#faq)
    - [On screen symbols](https://support.bedfont.com/en/knowledge/nobreath#on-screen-symbols)
    - [Device function issues](https://support.bedfont.com/en/knowledge/nobreath#device-function-issues)
    - [Infection control](https://support.bedfont.com/en/knowledge/nobreath#infection-control)
    - [Safe Breath Testing During COVID-19](https://support.bedfont.com/en/knowledge/nobreath#safe-breath-testing-during-covid-19)
    - [Firmware](https://support.bedfont.com/en/knowledge/nobreath#firmware)
- [Smokerlyzer](https://support.bedfont.com/en/knowledge/smokerlyzer#main-content)

    - [FAQ](https://support.bedfont.com/en/knowledge/smokerlyzer#faq)
    - [On screen symbols](https://support.bedfont.com/en/knowledge/smokerlyzer#on-screen-symbols)
    - [Device function issues](https://support.bedfont.com/en/knowledge/smokerlyzer#device-function-issues)
    - [Maintenance](https://support.bedfont.com/en/knowledge/smokerlyzer#maintenance)
    - [Infection control](https://support.bedfont.com/en/knowledge/smokerlyzer#infection-control)
    - [Safe Breath Testing During COVID-19](https://support.bedfont.com/en/knowledge/smokerlyzer#safe-breath-testing-during-covid-19)
    - [Firmware](https://support.bedfont.com/en/knowledge/smokerlyzer#firmware)
- [Gastrolyzer](https://support.bedfont.com/en/knowledge/gastrolyzer#main-content)

    - [FAQ](https://support.bedfont.com/en/knowledge/gastrolyzer#faq)
    - [On screen symbols](https://support.bedfont.com/en/knowledge/gastrolyzer#on-screen-symbols)
    - [Device function issues](https://support.bedfont.com/en/knowledge/gastrolyzer#device-function-issues)
    - [Maintenance](https://support.bedfont.com/en/knowledge/gastrolyzer#maintenance)
    - [Infection control](https://support.bedfont.com/en/knowledge/gastrolyzer#infection-control)
    - [Firmware](https://support.bedfont.com/en/knowledge/gastrolyzer#firmware)
- [Medi-Gas Check](https://support.bedfont.com/en/knowledge/medi-gas-check#main-content)

    - [FAQ](https://support.bedfont.com/en/knowledge/medi-gas-check#faq)
- [ToxCO](https://support.bedfont.com/en/knowledge/toxco#main-content)

    - [On screen symbols](https://support.bedfont.com/en/knowledge/toxco#on-screen-symbols)
    - [Device function issues](https://support.bedfont.com/en/knowledge/toxco#device-function-issues)
    - [Maintenance](https://support.bedfont.com/en/knowledge/toxco#maintenance)
    - [Infection control](https://support.bedfont.com/en/knowledge/toxco#infection-control)
- [FAQ](https://support.bedfont.com/en/knowledge/faq)

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